Choose the type of help you need. This helps the eCampus team route your message quickly. You can then contact the support team either by email or through the online form.
What can we help with?
Website and form problems
Technical support
Use this option for sign-in problems, pages or fields that do not work, error messages, and course or thesis submissions that cannot be saved.
Courses, registration, and recognition
Administrative questions
Use this option for questions about registration, eligibility, deadlines, certificates, credits, or recognition. For a specific course or thesis, contact its listed coordinator first.
Choose how to contact support
Both methods reach the eCampus support mailbox. Use your email application directly, or complete the online form and let eCampus send the report to the support administrator for you.
Option 1 · Email
Open your email application
Open a prepared message addressed to eCampus support. Choose this method if you prefer email or need to attach screenshots or other files.
Option 2 · Online form
Send a report through eCampus
Complete the form without leaving eCampus. After you submit it, the system emails your report to the support administrator, who can reply to the contact address you provide.
Please do not include passwords, authentication details, or unnecessary personal data.
What to include
- The page URL and the date, time, and timezone when the issue occurred.
- What you were trying to do, what happened, and what you expected.
- If a screenshot is useful, use the technical support email link and check that the image contains no sensitive information.
Do not send passwords, authentication details, or unnecessary personal data.